Privacy policy
At Fluffina.qa, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
- We may collect the following information when you interact with our website
- Personal details (name, email, phone number, billing/shipping address)Payment
- information (processed securely through trusted third-party gateways)
- Device and browsing data (IP address, cookies, pages visited, and time spent)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve website performance and user experience
- Send promotional offers (only with your consent)
3. Sharing Your Information
We never sell or trade your personal data.
We may share limited information with:
- Payment processors
- Delivery and courier partners
- Service providers to operate our website
All third-party partners follow strict data protection standards.
4. Data Protection & Security
We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
Your payment details are encrypted and never stored on our servers.
5. Cookies
Fluffina.qa uses cookies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website performance
You can disable cookies in your browser settings anytime.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Request correction of inaccurate data
- Opt out of marketing emails at any time
To request changes, contact us at: support@fluffina.qa
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.