Refund policy
We Want You to Love Your Purchase!
Eligibility:
- Items must be unused, in original packaging, and returned within 14 days of delivery.
- Sale or final clearance items may not be eligible for return (check product description).
How to Return:
- Contact us at support@fluffina.com with your order number and reason for return.
- Pack the item securely.
- Send it to the address provided by our support team.
Refunds:
- Refunds are processed within 5-10 business days after receiving your return.
- Refunds are credited to the original payment method.
Exchanges:
If you want a different size or color, contact us first to confirm availability.
Damaged or Wrong Items:
If your order arrives damaged or incorrect, contact us immediately. We will replace the item at no extra cost.
4. Terms & Conditions
Welcome to Fluffina! By using our website, you agree to the following:
Orders & Payment:
- Prices are listed in local currency and may change without notice.
- Payment is accepted via credit/debit cards, PayPal, or other available methods.
Intellectual Property:
All content, images, and branding on Fluffina.com are owned by us. Unauthorized use is prohibited.
Limitation of Liability:
We strive to provide accurate product information, but Fluffina is not liable for minor variations in color, size, or appearance.
Governing Law:
These terms are governed by the laws of [Your Country/Region].
Changes to Terms:
We may update these terms occasionally. Continued use of the site constitutes acceptance of the changes.
Contact Us:
For questions about our terms, policies, or products, email support@fluffina.com.